A-TRON CHP Service
Discover our comprehensive CHP service, designed to maximize the performance and efficiency of your energy systems and ensure smooth operation.
A-TRON | SERVICE MAINTENANCE COMPETENCE
Comprehensive CHP service for optimal performance and efficiency
Commitment to plant maintenance
A-TRON Service GmbH not only accompanies you during the commissioning of your combined heat and power plant, but also ensures long-term, trouble-free operation. Our comprehensive CHP maintenance service increases the long-term functionality of your system and effectively optimizes the operational efficiency of your CHP through regular checks and daily remote monitoring. These measures make a decisive contribution to reducing your energy costs and increasing the profitability of your investment. With our service, we guarantee that your cogeneration plant always works as effectively as possible, which minimizes your energy consumption and thus operating costs – a direct financial advantage for you.
Quality and reliability
We attach great importance to high standards in order to guarantee the longevity and reliable performance of your CHP plant. Our experienced specialists carry out systematic checks and maintenance to ensure that your system runs smoothly at all times.
Fast help through extensive network
Thanks to our nationwide network of service technicians and the support of a European network of specialized partners, we can respond quickly to service requests and offer you immediate support.
Customer service that convinces
Our fast response times and multilingual support team ensure quick and hassle-free problem resolution. No matter where you are, our team is ready to provide support whenever you need it.
Automatic remote monitoring
Short response times
Accessibility
Our maintenance contracts
Comprehensive maintenance contract
Natural gas, liquefied gas, and biogas
- Helios EG20, EG25, EG50
- Helios FG20, FG25, FG50
- Helios BG20, BG50
- Also for all eco variants
Partial maintenance contract
Natural gas, liquefied gas, and biogas
- Helios EG20, EG25, EG50
- Helios FG20, FG25, FG50
- Helios BG20, BG50
- Also for all eco variants
Support Agreement
Natural gas, liquefied gas, and biogas
- Helios EG20, EG25, EG50
- Helios FG20, FG25, FG50
- Helios BG20, BG50
- Also for all eco variants
| Special Services / Maintenance | Support Agreement | Partial maintenance | Full maintenance |
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| Fault reporting with a 48-hour response time on business days |
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| Priority supply and exchange of spare and wear parts |
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| Regular updates and upgrades to the control and automation software. |
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| Deep cleaning of the CHP unit / inspection of the CHP circuits |
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| Check IT connection; provide configuration assistance if necessary. |
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| Technical Hotline / Remote Maintenance / Monitoring / Analysis / Optimization / Data Hosting |
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| Cleaning and care | Support Agreement | Partial maintenance | Full maintenance |
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| Check and, if necessary, clean the blower soft-start module, cooling fins, and air filter. |
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| Inspect and, if necessary, clean the exhaust gas path, including the exhaust gas heat exchanger. |
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| Inspect and, if necessary, clean the air intake tract and air filter. |
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| Check and retighten all hose and line connections (for leaks). |
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| Check and, if necessary, retighten cable connections. |
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| Check and, if necessary, retighten the motor mountings and spring clips. |
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| Maintenance services | Support Agreement | Partial maintenance | Full maintenance |
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| Replacement of lubricants, coolant, and coolant pump |
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| Replacement of the oil filter and, if applicable, the air filter |
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| Replacement of the tensioner pulley and timing belt |
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| Replace spark plugs; check and, if necessary, replace ignition cables. |
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| Check and, if necessary, readjust system parameters and motor control. |
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| Check and, if necessary, readjust the motor protection switch and the trip settings. |
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| Checking cylinder compression (compression test) |
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| Check and clean the gas/air mixer; readjust if necessary. |
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| Inspect and clean the radiator and, if necessary, reseal it. |
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| Inspection of the air intake path and exhaust system, emissions measurement |
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| Checking the power supply voltage, the compensation, and the capacitor. |
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| Check and, if necessary, replace fuses and relays. |
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| Checking control functions, operating values, and emergency power supply. |
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| Checking for stability and running noise, as well as the sound enclosure. |
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| Readout and analysis of all operating parameters and data |
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| Troubleshooting / Flushing the condensate trap |
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| Instandhaltungsleistungen | Support Agreement | Partial maintenance | Full maintenance |
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| Checking and cleaning the gas control lines |
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| Inspect and, if necessary, replace the exhaust gas heat exchanger after approx. 18,000 operating hours. |
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| Inspect and, if necessary, replace the plate heat exchanger after approx. 24,000 operating hours. |
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| Inspect and, if necessary, replace the cylinder head and oil pump after approx. 24,000 operating hours. |
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| Check and, if necessary, replace the catalytic converter, lambda sensor, and hoses after approx. 24,000 operating hours. |
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| Check and, if necessary, replace the motor and generator, including recommissioning. |
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| Inspect and, if necessary, replace the wiring harnesses, vibration damper, and expansion tank. |
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| Check and, if necessary, replace the oil cooler, the seal, and the quick-venting valve. |
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CHP service partner
Discover our carefully selected service partners on this map. By clicking on the respective partner on the map, you will receive detailed information about the services and locations of our partners. This strategic network enables us to offer you high-quality service and support nationwide.
Use the partner map to quickly find the nearest service partner. Do not hesitate to contact us directly for personal advice or for specific inquiries. We and our network of competent partners are ready to assist you with advice and support.
Contact
Mon. – Thurs. 08:00 – 16:30 I Fri. 08:00 – 14:00
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