A-TRON CHP Service

Discover our comprehensive CHP service, designed to maximize the performance and efficiency of your energy systems and ensure smooth operation.

A-TRON | SERVICE MAINTENANCE COMPETENCE

Comprehensive CHP service for optimal performance and efficiency

Commitment to plant maintenance

A-TRON Service GmbH not only accompanies you during the commissioning of your combined heat and power plant, but also ensures long-term, trouble-free operation. Our comprehensive CHP maintenance service increases the long-term functionality of your system and effectively optimizes the operational efficiency of your CHP through regular checks and daily remote monitoring. These measures make a decisive contribution to reducing your energy costs and increasing the profitability of your investment. With our service, we guarantee that your cogeneration plant always works as effectively as possible, which minimizes your energy consumption and thus operating costs – a direct financial advantage for you.

Quality and reliability

We attach great importance to high standards in order to guarantee the longevity and reliable performance of your CHP plant. Our experienced specialists carry out systematic checks and maintenance to ensure that your system runs smoothly at all times.

Fast help through extensive network

Thanks to our nationwide network of service technicians and the support of a European network of specialized partners, we can respond quickly to service requests and offer you immediate support.

Customer service that convinces

Our fast response times and multilingual support team ensure quick and hassle-free problem resolution. No matter where you are, our team is ready to provide support whenever you need it.

BHKW Service

Automatic remote monitoring

Short response times

Accessibility

Our maintenance contracts


Full maintenance contract

Natural gas, LPG and biogas
  • Helios EG20, EG25, EG50
  • Helios FG20, FG25, FG50
  • Helios BG20, FG50
  • Also for all eco variants


Partial maintenance contract

Natural gas, LPG and biogas
  • Helios EG20, EG25, EG50
  • Helios FG20, FG25, FG50
  • Helios BG20, FG50
  • Also for all eco variants


Support contract

Natural gas, LPG and biogas
  • Helios EG20, EG25, EG50
  • Helios FG20, FG25, FG50
  • Helios BG20, FG50
  • Also for all eco variants
Special services / maintenance: Support contract Partial maintenance contract Full maintenance contract


Fault acceptance with a response time of 48 hours on working days


check bhkw feature


check bhkw feature yes


bhkw check


Preferential provision and exchange of spare and wear parts


false


check


bhkw check service


Regular updates and updating of the control and regulation technology software


check bhkw service


check bhkw service up


check bhkw service


Basic cleaning of the CHP plant / checking the CHP circuits


bhkw service false


bhkw service yes


bhkw service yes


Check IT connection, if necessary assistance with configuration


chekc blue


check blue


checl blue


Technical hotline / remote maintenance / monitoring / analysis / optimization / data hosting


check bluze


check blue


check blue

Cleaning and care: Support contract Partial maintenance contract Full maintenance contract


Check and if necessary clean the soft start module fan, cooling fins, air filter


false


true


true


Check and, if necessary, clean the exhaust gas line with exhaust gas heat exchanger


false


true


check


Check and, if necessary, clean the air intake system with air filter


false


check


check


Check and tighten all hose and line connections (tightness)        


false


check


check

Check and, if necessary, tighten the cable connections


false


check


checl


Check and, if necessary, tighten the motor mounts and spring clamps


false


check


check

Maintenance services: Support contract Partial maintenance contract Full maintenance contract


Changing lubricants, coolant and coolant pump


false cross


check service


check blue


Change the oil filter and, if necessary, the air filter


false


checl blue


check icon blue


Changing the tension pulley with toothed belt


false icon


check icon blue


check icon blue


Change the spark plugs and check and if necessary change the ignition cables


false icon red


check icon blue


check icon blue


Check and, if necessary, readjust the system parameters and the engine control       


false icon rd


check icon blue


check icon blue


Check and if necessary readjust the motor protection switch and the tripping values


check icon red


check iconm blue


check icon blue


Checking the compression of the cylinders (compression measurement)


fyalse icon red


checl icon blue


check icon blue


Check and clean, if necessary readjust the gas/air mixer


false icon


check icon blue


check icon blue


Check and clean the cooler and reseal if necessary


false icon


check icon blue


check icon blue


Checking the air intake and exhaust system, pollutant measurement


false icon eed


check icon blue


check icon blue


Check the power supply voltage, compensation and capacitor


false icon red


check icon blue


check icon blue


Check and, if necessary, replace fuses and relays


false icon


check icon blue


check icon blue


Checking the control functions, operating values ​​and emergency power supply


fals icon red


check icon blue


check icon blue


Checking the standing quietness and running noise as well as the sound insulation


falose icon


check icon blue


check icon blue


Reading and evaluation of all operating parameters and data


false icon


check icon blue


check icon blue


Troubleshooting / flushing the condensate trap


fslse icon


check icon blue


check icon blue

Maintenance services: Support contract Partial maintenance contract Full maintenance contract


Checking and cleaning the gas control lines


flase icon


false


check icon blue


Check and, if necessary, replace the exhaust heat exchanger after approx. 18,000 hours


false


check icon blue service


check icon blue


Check and, if necessary, replace the plate heat exchanger after approx. 24,000 hours


red


bhkw check icon blue


bhkw check icon blue


Check and if necessary replace the cylinder head and the oil pump after approx. 24,000 hours


red no service


red


bhkw check icon blue


Check and, if necessary, replace the catalyst, the lambda sensor and the hoses after approx. 24,000 hours


red


false cross


bhkw check icon blue


Check and, if necessary, replace the engine and generator with restart


fale cross


no chp service


chp check icon blue


Check and, if necessary, replace the wiring harnesses, the vibration damper, the expansion tank


chp service false


chp service false


chp check icon blue


Check and, if necessary, replace the oil cooler, the seal, the quick vent


chp service false red


chp service false red


chp check icon blue

CHP service partner

Discover our carefully selected service partners on this map. By clicking on the respective partner on the map, you will receive detailed information about the services and locations of our partners. This strategic network enables us to offer you high-quality service and support nationwide.

Use the partner map to quickly find the nearest service partner. Do not hesitate to contact us directly for personal advice or for specific inquiries. We and our network of competent partners are ready to assist you with advice and support.

Contact

Mon. – Thurs. 08:00 – 16:30 I Fri. 08:00 – 14:00

anydesk icon chp login

Your request

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